Prescriptions Don't Keep Office Hours

Temi Rx Report No. 1 • data from Oct 1 to Nov 7, 2026

Short answer: From Oct 1 to Nov 7, patients sent Temi 1,536 prescription requests. 40% came in before 8 AM or after 5 PM their local time, and 22% came in on a weekend: the hours most doctor's offices are closed.

When people need a prescription

1,536 prescription requests, Oct 1 to Nov 7, 2026.
40% came in before 8 AM or after 5 PM in the patient's own time zone.
22% came in on a Saturday or Sunday.
15% (232) came in a batch of more than one medication sent within the same hour, up to 5 at once. People don't run out of one thing at a time.

A refill doesn't run out on a schedule. It runs out on a Sunday night, the week you're traveling, or the day your doctor retires.

How fast an answer comes at night

Over the 30 days to Nov 8, 137 requests came in between midnight and 6 AM Pacific time. 76 of them, more than half, were pre-approved within the hour, and the typical one took about 6 minutes. Pre-approval means the prescription is ready and waiting on a licensed clinician's final approval, which every request still gets.

Where people's last prescription came from

At intake we ask where the patient's last prescription for the medication came from. Of 1,153 answers:

Last prescription came from	Answers
A regular doctor	527 (46%)
An online service	224
A specialist	137
Urgent care	85
This would be the first prescription	82
Somewhere else	63
An emergency room	35

Nearly half got their last prescription from a regular doctor, and they came to Temi for this one anyway.

What breaks after a prescription is sent

From Oct 18 to Nov 7, Temi sent 945 approved requests to pharmacies. 57 of them (6%) needed more work afterward from our care team, 77 tasks in all.

The most common reason was good news. 27 of the tasks were a pharmacy asking to renew the prescription.
17 were a patient who hadn't received their medication yet. Each one opened a task for the care team to follow up.
Out of stock, price, and prior authorization each came up fewer than 11 times.

Sending a prescription isn't the finish line. Somebody has to keep watching until the patient has the medication.

What people keep coming back for

Top medication classes by request, Oct 1 to Nov 7 (approximate; two separate mappings agree on the order of the top four):

Anticonvulsant and nerve pain medications: 172
SSRIs: 127
Rescue inhalers: 87
Beta blockers: 86
Other antidepressants: 75

Blood pressure medications (ACE inhibitors, ARBs, and their combinations) add up to 122, more than any single class except the top two.

These are the everyday medications that keep people working, breathing, and steady. None of them can wait until Monday.

How we count

A request is one medication a patient asks a Temi clinician to review.
Local time is the patient's time zone at the moment they submitted.
Every number on this page was pulled twice, by two independent queries, before it was published. Counts under 11 are shown as "fewer than 11" so no small group can be identified.
This page describes Temi's own patients, not the US as a whole.

Where Temi fits

Temi takes prescription renewal and new prescription requests online, at any hour. A licensed clinician reviews each request, and the prescription goes to the pharmacy you choose. When it doesn't arrive, our care team follows up so you don't have to.

See if you qualify