Medical Privacy Notice
Issued by: Temi Medical Group Version: 1.2 Effective Date: June 3, 2026
1. Who We Are
This notice is issued by Temi Medical Group, the professional medical entities through which licensed physicians render care to patients in the states where Temi operates. The professional medical entity that contracts with you depends on the state in which you receive services. This notice describes how Temi Medical Group handles your medical information.
Temi Medical Group provides telehealth services through the Temi platform, which is operated by Self Systems, Inc. Self Systems, Inc. provides technology and administrative services to Temi Medical Group and is bound by confidentiality obligations regarding your medical information.
2. Medical Information We Collect
In connection with your care, we may collect the following medical information:
- Information you provide in your consultation request, including your medical history, current medications, allergies, and symptoms
- Photographs you submit for clinical review
- Physician notes, clinical assessments, and treatment decisions
- Prescription records and dose-titration history
- Communications between you and your treating physician, including ongoing care messages exchanged through the platform
- Information you provide in follow-up check-ins or assessments during ongoing care
3. How We Use Your Medical Information
Treatment. Your treating physician reviews the information you submit to make clinical decisions about your care. If a prescription is approved, it is transmitted electronically to your pharmacy of choice or, where applicable, to a partner pharmacy you select for fulfillment.
Operations. We use medical information for quality improvement, clinical compliance, credentialing, and peer review.
De-Identified Analysis. We may use de-identified information — from which your identity cannot reasonably be determined, as certified by a qualified expert — to improve our services. De-identified information is no longer considered medical information.
As Required or Permitted by Law. We may disclose your medical information when required or permitted by law, including in response to court orders, public health reporting obligations, law enforcement requests, medical board investigations, and abuse or neglect reporting requirements, as well as other disclosures permitted under California law (Cal. Civ. Code § 56.10).
4. When We Need Your Authorization
We will not disclose your medical information for purposes other than those described above without your written authorization.
You may revoke any authorization in writing at any time by contacting us at the address below. Revocation does not apply to disclosures we have already made in reliance on your authorization.
We will never sell your medical information.
We will never use your medical information for marketing purposes without your express written authorization.
5. Your Rights
Access. You have the right to inspect and obtain copies of your medical records under applicable state law (for California, Cal. Health & Safety Code § 123100 et seq.; for Florida, Fla. Stat. § 456.057; and the corresponding laws of other states in which Temi Medical Group operates). To make a request, contact us at [email protected] or +1 (855) 554-3030.
Amendment. You may request correction of information in your medical records that you believe is inaccurate or incomplete.
Confidentiality. Your medical information will be kept confidential as required by applicable law, including the California Confidentiality of Medical Information Act (Cal. Civ. Code § 56 et seq.) for California patients and the corresponding medical-information confidentiality laws of other states in which Temi Medical Group operates.
Complaints. If you believe your medical information rights have been violated, you may file a complaint with Temi Medical Group using the contact information below. You may also file a complaint with your state's Attorney General or medical-information regulator. California residents may file with the California Department of Public Health, which administers the Confidentiality of Medical Information Act, or with the California Attorney General's office at https://oag.ca.gov/contact.
Copy of this notice. You may request a printed or electronic copy of this notice at any time by contacting us.
6. Data Security
Your medical information is encrypted in transit and at rest. Access to medical information is limited to authorized personnel involved in your care and in the administration of our services. Self Systems, Inc. maintains security controls consistent with industry standards for healthcare technology platforms.
7. Breach Notification
If your medical information is subject to unauthorized access, acquisition, or disclosure, we will notify you as required by applicable law, including the FTC Health Breach Notification Rule (16 CFR Part 318) and California breach notification law.
8. Medical Record Retention
Medical records are retained in accordance with the medical-record retention requirements of the state in which the contracting professional medical entity is licensed (for example, California requires retention for at least seven years after the date of last service; Florida requires retention for at least five years; other states' requirements vary). Records cannot be deleted during legally required retention periods, even upon patient request. After the applicable retention period expires, records are securely destroyed.
9. Contact Us
If you have questions about this notice or wish to exercise your rights, please contact our Privacy Officer:
- Privacy Officer, Temi Medical Group
- Email: [email protected]
- Phone: +1 (855) 554-3030
- Mail: Temi Medical Group, c/o Self Systems, Inc., 5900 Balcones Drive Ste 100, Austin, TX 78731