K Health closed its consumer platform: request a $15 refill at Temi
Looking for a K Health alternative? Their FAQ says the consumer platform was discontinued as of December 31, 2025. Temi takes refill requests from individuals today for $15 per medication, shown before you pay. A licensed physician reviews every request within 48 hours, often sooner, and the prescription goes to the pharmacy you choose.
- $15 per medication
- 24/7 support by phone or text
- Temi Satisfaction Guarantee
TL;DR: Temi vs K Health quick verdict
- Open to individuals
- Yes, today
- What you pay
- $15 per medication
- How a request works
- Submit online, no live queue
- Who decides
- A licensed physician
A licensed physician reviews each request within 48 hours, often sooner, and you see the price before you pay.
- Open to individuals
- No, per their FAQ
- Published price
- None
- Care today
- Through partner health systems
- Your records
- Download with your old app login
Their FAQ says the consumer platform was discontinued as of December 31, 2025.
About Temi
Temi takes refill requests from individuals today. You answer questions about a medication you already take, a licensed physician reviews the request, and the prescription goes to the pharmacy you name.
- $15 per medication, shown before you pay, never billed to insurance
- Reviewed and decided by Kevin Brandstetter, M.D. or another physician licensed in the state you are in
- A person answers 24/7 by phone or text: (855) 554-3030
About K Health
K Health now describes itself as “AI-Enabled Care, Built for Leading Health Systems.” Their App Transition FAQ says: “K Health discontinued the K Health Platform as of December 31, 2025. We continue to offer care through our health system partners.”
- Former patients can download their medical records with their old app login, per their FAQ
- Partner virtual care in California, Connecticut, Iowa, Massachusetts, Minnesota, New Hampshire, New Jersey, and Wisconsin, per their FAQ
- No consumer price published on their site
Feature comparison: Temi vs K Health
Open to individuals today
- Temi
- Yes, request a refill online
- K Health
- No; consumer platform discontinued December 31, 2025, per their FAQ
Published price before you pay
- Temi
- $15 per medication, shown before you pay
- K Health
- None published
How a request works
- Temi
- Asynchronous: no live queue; a licensed physician reviews it within 48 hours, often sooner
- K Health
- Through a partner health system, per their site
Your records
- Temi
- Your requests and messages in your Temi account
- K Health
- Download with your old app login, per their FAQ
New prescriptions
- Temi
- Yes, through the $79 New Prescription service
- K Health
- Not stated on their site
Insurance billed
- Temi
- Never. One flat fee, cash-pay
- K Health
- Not stated on their site
Satisfaction guarantee
- Temi
- Temi Satisfaction Guarantee
- K Health
- No consumer service
Controlled substances
- Temi
- Not prescribed
- K Health
- Not stated on their site
K Health figures are from khealth.com, read October 2, 2026. K Health is their name, not ours.
Who should use Temi?
- You want to request a refill from home, on your own time
- You would rather answer questions in writing than get on a video call
- You want a licensed physician to review your request and decide, within 48 hours, often sooner
- You want one flat $15 fee, shown before you pay
Who should use K Health?
- Your health system offers care powered by K Health
- You want primary, urgent, or specialty care in one health system
Pricing comparison: Temi vs K Health
Temi
$15 per medication
Each request buys one physician review of one medication.
$79 per new prescription
A medication you have not taken before, reviewed the same way.
$449 per year for Temi Care, optional
Unlimited $0 renewals for eligible non-controlled medications and no New Prescription service fee.
Your pharmacy bills you for the medication, and you can use insurance or a discount card there. New prescriptions go through the New Prescription service.
K Health
None published for consumers
No membership, visit, or refill price appears on their site.
No consumer service since December 31, 2025, per their FAQ
Their consumer pages, their pricing page included, no longer load.
Health systems care through partners, per their FAQ
Their FAQ says they continue to offer care through health system partners.
Their site, read October 2, 2026, publishes no consumer price.
What K Health reviewers reported
BBB
D- BBB rating. Not BBB Accredited.
“Failure to respond to 8 complaint(s) filed against business”
Read October 2, 2026: K Health, Inc. on BBB.
K Health's Trustpilot score is 3.4 from 1,528 reviews.
The 80 most recent English reviews
Four or five stars43 of 80
Three stars or under37 of 80
The 37 reviews at three stars or under
Waited hours to reach a clinician15 of 37
Felt AI-driven or text-only9 of 37
Missed the clinician, or the visit dropped6 of 37
The 43 reviews at four or five stars
Easy or convenient26 of 43
Fast21 of 43
Praised the clinician18 of 43
Counted from the text of each Trustpilot review, read October 2, 2026. One review can carry several themes.
Five Trustpilot reviews, copied word for word: two from the four- and five-star reviews and three from the reviews at three stars or under. K Health's Trustpilot score is 3.4 from 1,528 reviews.
“Needed a prescription renewal for short term. They asked more questions than my Dr. I was able to get my medicine without delay.”
“I loved that I didn't have to get on a video call, especially when I am not feeling good I don't want to be on a video call.”
“The appointment with a primary to get an advair refill was smooth. However I was traveling and experiencing issues with my ear and I reached out and sat in queue for 6 hours only to be disconnected and start all over.”
“Some type of chat/response during the 7 hour wait time would have been helpful.”
“It felt impersonal. I had concerns and some were acknowledged and some weren't. It felt like I was talking to AI.”
Reviews are individual experiences and are not a promise of the same outcome. Pages read October 2, 2026 on Trustpilot and BBB. The reviews were written June 2025 to January 2026, before K Health closed its consumer platform.
What Temi reviewers report
4.7 from 23 reviews on Trustpilot
Reviews of Temi, copied whole from Trustpilot
Every review below is a review of Temi. All 23 reviews on Temi's profile are here, all five stars, each copied word for word.
Reviews are copied from Trustpilot word for word and are never edited. Some name prices from the date they were written, which may not be Temi's price today.
Reviews are individual experiences and are not a promise of the same outcome. Temi's score and reviews were read October 7, 2026 on Temi's Trustpilot page. Every review Temi has, on one page: Temi reviews.
Final verdict: Temi vs K Health
Choose Temi to keep refilling the medications you take: $15 per medication shown before you pay, and a licensed physician who reviews each request and sends it to the pharmacy you choose.
Choose K Health if your health system offers care powered by K Health, per their site.
What Temi will not do
No controlled substances. That includes stimulants, opioids, and benzodiazepines.
No isotretinoin. Accutane and its generics dispense only through a federal program with monthly in-person steps.
No patients under 18, and no care that needs a physical exam.
No emergency care. If you have chest pain, trouble breathing, or another emergency, call 911 or go to the nearest emergency room.
Temi reviews refills for patients located in Arizona, California, Colorado, Delaware, Florida, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, and Wisconsin. More on how a $15 refill works.
FAQ
Questions about Temi vs K Health
What is the difference between Temi and K Health?
Temi takes refill requests from individuals today: $15 per medication, shown before you pay, reviewed by a licensed physician within 48 hours, often sooner.
K Health's FAQ says it discontinued the K Health Platform as of December 31, 2025, and continues to offer care through health system partners.
What happened to K Health?
Their App Transition FAQ says: “K Health discontinued the K Health Platform as of December 31, 2025. We continue to offer care through our health system partners.” Their homepage now describes the company as “AI-Enabled Care, Built for Leading Health Systems.”
How do I get my K Health medical records?
Their FAQ says you can download your medical records by logging into their secure site with the same credentials you used for the app, and then send them to any provider you choose.
Can I still get care through K Health?
Through a partner health system, per their FAQ. It names partner virtual primary care in California, Connecticut, Iowa, Massachusetts, Minnesota, New Hampshire, New Jersey, and Wisconsin.
Is Temi a K Health alternative?
Yes, for refills and new prescriptions of non-controlled medications. You submit a request online, a licensed physician reviews it within 48 hours, often sooner, and the prescription goes to the pharmacy you choose, for $15 per medication. Temi does not offer urgent care, primary care visits, or video visits.
How does a Temi request work?
You answer questions about the medication online and submit the request. There is no live queue to sit in. A licensed physician reviews it within 48 hours, often sooner, and you hear back with the decision. If the physician needs more from you, the team asks by message.
How much does Temi cost?
$15 per medication, shown before you pay, with no membership needed. A medication you have not taken before is $79 through the New Prescription service. Your pharmacy bills you for the medication, and you can use insurance or a discount card there.
Does Temi bill my insurance?
No. Temi's fee is cash-pay and Temi never bills insurance. The prescription goes to the pharmacy you choose, and you can use your insurance or a discount card there to pay for the medication.
What if the physician says no?
The $15 pays for the physician's review, whatever the decision. A decision you did not want is not by itself a refund. If you are not satisfied with Temi's clinical service, tell the team why, and the Temi Satisfaction Guarantee refunds the review fee.
Can I keep my own pharmacy?
Yes. You name the pharmacy and the prescription goes there. Temi does not dispense or ship medication, so the pharmacy you already use, around the corner or by mail, stays your pharmacy.
Do I pay Temi again for every refill?
Not for every pickup. Each $15 request buys one physician review. If the physician approves, they decide the supply and how many pharmacy refills to put on it. Collecting a refill your pharmacy already holds costs nothing at Temi. When the prescription runs out, you submit a new $15 request.
How fast is the review?
A licensed physician reviews your request within 48 hours, often sooner. Timing depends on what the physician needs from you, so it is not a guaranteed turnaround.
Can Temi prescribe something new?
Yes. Temi's New Prescription service reviews a medication you have not taken before, for $79, or $0 with Temi Care.
What medications qualify?
Non-controlled maintenance medications. That covers blood pressure, cholesterol, thyroid, diabetes, acid reflux, asthma, antidepressants, birth control, and other routine prescriptions. Controlled substances and isotretinoin are refused at intake, before you pay anything.
Is there a membership, and do I need it?
No, you do not need one. The $15 on this page is the price without any membership. Temi Care is $449 a year and includes unlimited $0 prescription renewals for eligible non-controlled medications and a $0 New Prescription service. Your pharmacy still bills you for the medication either way.
What is the Temi Satisfaction Guarantee?
Tell the team you are not satisfied with Temi's clinical service and why, and the review fee is refunded. A decision you did not want is not by itself a refund, because the fee pays for the physician's review either way. Money Temi collected for something it did not deliver is always refunded.
Which states does Temi cover?
Temi reviews refills for patients physically located in Arizona, California, Colorado, Delaware, Florida, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, and Wisconsin. What matters is the state you are in when you submit the request, not where you used to see a doctor.
More from Temi
Prescription refills
How a $15 refill works, from the request to the pharmacy.
New Prescription service
A medication you have not taken before, reviewed for $79.
Temi vs K Health comparison
Temi and K Health, side by side.
All Temi comparisons
Every service and medication comparison Temi publishes, in one place.