No Teladoc coverage? Request a $15 refill review at Temi, no call or video visit
Without insurance, a Teladoc 24/7 Care visit is $89, per its no-insurance page. At Temi, you answer questions online, a licensed physician reviews each request within 48 hours, often sooner, and if prescribed, it goes to the pharmacy you choose.
- $15 per medication
- 24/7 support by email or in-app message
- Temi Satisfaction Guarantee
TL;DR: Temi vs Teladoc quick verdict
- Prescription review
- A licensed physician
- What you pay Temi
- $15 per medication, never billed to insurance
- How you are seen
- An online request, no call or video visit
- Where it goes
- The pharmacy you choose, if prescribed
A licensed physician reviews each request within 48 hours, often sooner.
- 24/7 Care visit
- $89 without insurance; as low as $0 with insurance, per their site
- How you are seen
- Phone or video, average wait times under 15 minutes, per their site
- Hours
- Available 24/7, including nights, weekends and holidays, per their site
- Pharmacy
- The pharmacy of your choice, per their site
Teladoc Health says: “Use your insurance or pay on your own, whatever works best for you.”
If Teladoc is not covered by your plan
Without insurance, a Teladoc 24/7 Care visit is $89, per its no-insurance page. The same page says: “Primary care and Condition Management programs are not available for self-pay.”
With insurance, Teladoc says “General Medical visits can be as low as $0 per visit with insurance.” If your plan covers Teladoc, you may pay less for a visit there than you pay Temi for a review.
Temi's $15 is cash-pay, never billed to insurance, and shown before you pay. If prescribed, the prescription goes to the pharmacy you choose, where you may use your insurance or a discount card for the medication.
About Temi
You answer questions online about a medication you already take, and a licensed physician reviews the request. If prescribed, the prescription goes to the pharmacy you name. For a refill, Temi does not dispense or ship the medication, and your pharmacy bills you for it.
- $15 per medication, shown before you pay, never billed to insurance.
- Reviewed and decided by Kevin Brandstetter, M.D. or another physician licensed in the state you are in.
- 24/7 support by email or in-app message: [email protected].
About Teladoc
Teladoc Health offers virtual care by phone or video. Its 24/7 Care page says: “Virtual urgent care gives you fast access to providers by phone or video, with average wait times under 15 minutes.”
- “Our care is provided by a network of U.S. board-certified internists, family doctors, nurse practitioners, dermatologists, psychiatrists, and pediatricians licensed to practice medicine in the U.S.” (FAQ)
- 24/7 Care lists “Prescription refills” among its services, per its site.
- “Teladoc Health does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.” (FAQ)
- Primary Care can “Provide refills for ongoing medications” and “May prescribe up to a full year for maintenance medications”, per its site. Its no-insurance page says: “Primary care and Condition Management programs are not available for self-pay.”
Feature comparison: Temi vs Teladoc
How you are seen
- Temi
- Online request, no appointment
- Teladoc
- 24/7 Care: phone or video, average wait times under 15 minutes, per their site
Who reviews
- Temi
- A licensed physician reviews each request
- Teladoc
- U.S. board-certified doctors and nurse practitioners, per their site
Prescription refills
- Temi
- Non-controlled medications you already take; the physician decides
- Teladoc
- 24/7 Care lists prescription refills; Primary Care refills are not available for self-pay, per their site
Price of one review or visit
- Temi
- $15 per medication
- Teladoc
- 24/7 Care: $89 per visit without insurance; as low as $0 with insurance, per their site
Hours
- Temi
- Request any time; review within 48 hours, often sooner
- Teladoc
- 24/7 Care: available 24/7, including nights, weekends and holidays, per their site
Pharmacy
- Temi
- Your choice
- Teladoc
- The pharmacy of your choice, per their site
Insurance
- Temi
- Never billed by Temi; usable at your pharmacy
- Teladoc
- Use your insurance or pay on your own, per their site
Primary care
- Temi
- Not offered; one medication per request
- Teladoc
- Primary Care for eligible adults; not available for self-pay, per their site
Teladoc figures are from its 24/7 Care, no-insurance, how it works, FAQ, and Primary Care pages, read November 3, 2026. Teladoc is Teladoc Health's name, not ours. Temi and Teladoc Health are not affiliated.
Who should use Temi?
- You are out of refills on a medication you already take, and you pay without insurance.
- You would rather answer questions online than talk by phone or video.
- You want a licensed physician to review your request within 48 hours, often sooner.
- You want one flat $15 fee per medication, shown before you pay, and the pharmacy you choose, if prescribed.
Who should use Teladoc?
- Your employer or health plan covers Teladoc. Its site says: “Use your insurance or pay on your own, whatever works best for you.”
- You want to talk with a provider by phone or video now, at any hour, through 24/7 Care.
- You want an ongoing primary care provider and your plan includes it. Its no-insurance page says: “Primary care and Condition Management programs are not available for self-pay.”
Pricing comparison: Temi vs Teladoc
Temi
$15 per medication
Each request buys one physician review of one medication.
$79 per new prescription
A medication you have not taken before, reviewed the same way.
$449 per year for Temi Care, optional
Unlimited $0 renewals for eligible non-controlled medications and no New Prescription service fee.
Temi never bills insurance. Your pharmacy bills you for the medication, and you may use a discount card or insurance there. New prescriptions go through the New Prescription service.
Teladoc 24/7 Care
$89 per 24/7 Care visit without insurance
“24/7 Care visits are $89 per visit.” (site) “Primary care and Condition Management programs are not available for self-pay.” (site)
As low as $0 per 24/7 Care visit with insurance
“24/7 Care visits can be as low as $0 per visit with insurance.” (site)
Their site, read November 3, 2026, states these amounts. Their 24/7 Care page says: “You’ll see the cost before connecting with a provider”.
What Temi reviewers report
4.7 from 25 reviews on Trustpilot
Reviews of Temi, copied whole from Trustpilot
Every review below is a review of Temi. All 25 reviews on Temi's profile are here, all five stars, each copied word for word.
Reviews are copied from Trustpilot word for word and are never edited. Some name prices from the date they were written, which may not be Temi's price today.
Reviews are individual experiences and are not a promise of the same outcome. Temi's score and reviews were read October 14, 2026 on Temi's Trustpilot page. Every review Temi has, on one page: Temi reviews.
Final verdict: Temi vs Teladoc
Choose Temi if you pay without insurance and are out of refills on a medication you already take: $15 per medication, shown before you pay, a licensed physician who reviews each request and decides, and, if prescribed, the pharmacy you choose.
Choose Teladoc if your plan covers it, or if you want to talk with a provider by phone or video at any hour, per its site.
What Temi will not do
No controlled substances. That includes stimulants, opioids, and benzodiazepines.
No isotretinoin. Accutane and its generics dispense only through a federal program with monthly in-person steps.
No patients under 18, and no care that needs a physical exam.
No emergency care. If you have chest pain, trouble breathing, or another emergency, call 911 or go to the nearest emergency room.
Temi reviews refills for patients located in Arizona, California, Colorado, Delaware, Florida, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, and Wisconsin. More on how a $15 refill works.
FAQ
Questions about Temi vs Teladoc
What is the difference between Temi and Teladoc?
A licensed physician reviews your refill request for $15 per medication, shown before you pay, with no call or video visit, and if prescribed, it goes to the pharmacy you choose. For a refill, Temi does not dispense or ship the medication, and your pharmacy bills you for it.
Teladoc's 24/7 Care connects you with a provider by phone or video, $89 per visit without insurance or as low as $0 with insurance, per its site.
Can Teladoc refill my prescription?
Its 24/7 Care page lists “Prescription refills” and says: “Prescriptions can be sent to your pharmacy when medically appropriate”. Its Primary Care page says it can “Provide refills for ongoing medications” and “May prescribe up to a full year for maintenance medications”, and its no-insurance page says: “Primary care and Condition Management programs are not available for self-pay.”
How much is a Teladoc visit without insurance?
Its site says: “24/7 Care visits are $89 per visit.” It also says: “You’ll see the cost before connecting with a provider”.
Does Teladoc take insurance?
Does Teladoc guarantee a prescription?
No, per its FAQ: “Teladoc Health does not guarantee prescriptions. It is up to the provider to recommend the best treatment.” It also says: “Teladoc Health does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.”
Is Temi a Teladoc alternative?
For a refill without insurance, yes. If you take a non-controlled medication and are out of refills, a licensed physician reviews your request within 48 hours, often sooner, for $15 per medication, with no call or video visit, and if prescribed, it goes to the pharmacy you choose.
How does a Temi request work?
You answer questions about the medication online and submit the request. There is no live queue to sit in. A licensed physician reviews it within 48 hours, often sooner, and you hear back with the decision. If the physician needs more from you, the team asks by message.
How much does Temi cost?
$15 per medication, shown before you pay, with no membership needed. A medication you have not taken before is $79 through the New Prescription service. Your pharmacy bills you for the medication, and you may use a discount card or insurance there.
Does Temi bill my insurance?
No. Temi's fee is cash-pay and Temi never bills insurance. If prescribed, the prescription goes to the pharmacy you choose, and you may use your insurance or a discount card there to pay for the medication.
What if the physician says no?
The $15 pays for the physician's review, whatever the decision. A decision you did not want is not by itself a refund. If you are not satisfied with Temi's clinical service, tell the team why, and the Temi Satisfaction Guarantee refunds the review fee.
Can I keep my own pharmacy?
Yes. You name the pharmacy and, if prescribed, the prescription goes there, so the pharmacy you already use, around the corner or by mail, stays your pharmacy. For a refill, Temi does not dispense or ship the medication, and your pharmacy bills you for it.
Do I pay Temi again for every refill?
Not for every pickup. Each $15 request buys one physician review. If the physician approves, they decide the supply and how many pharmacy refills to put on it. Collecting a refill your pharmacy already holds costs nothing at Temi. When the prescription runs out, you submit a new $15 request.
How fast is the review?
A licensed physician reviews your request within 48 hours, often sooner. Timing depends on what the physician needs from you, so it is not a guaranteed turnaround.
Can Temi prescribe something new?
Yes. Temi's New Prescription service reviews a medication you have not taken before, for $79, or $0 with Temi Care.
What medications qualify?
Non-controlled maintenance medications. That covers blood pressure, cholesterol, thyroid, diabetes, acid reflux, asthma, antidepressants, birth control, and other routine prescriptions. Controlled substances and isotretinoin are refused at intake, before you pay anything.
Is there a membership, and do I need it?
No, you do not need one. The $15 on this page is the price without any membership. Temi Care is $449 a year and includes unlimited $0 prescription renewals for eligible non-controlled medications and a $0 New Prescription service. Your pharmacy still bills you for the medication either way.
What is the Temi Satisfaction Guarantee?
Tell the team you are not satisfied with Temi's clinical service and why, and the review fee is refunded. A decision you did not want is not by itself a refund, because the fee pays for the physician's review either way. Money Temi collected for something it did not deliver is always refunded.
Which states does Temi cover?
Temi reviews refills for patients physically located in Arizona, California, Colorado, Delaware, Florida, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, and Wisconsin. What matters is the state you are in when you submit the request, not where you used to see a doctor.
More from Temi
Prescription refills
How a $15 refill review works, from the request to the physician's decision.
Prescription refills online without insurance
A $15 physician review paid in cash, with your insurance or a discount card usable at your pharmacy.
New Prescription service
A medication you have not taken before, reviewed for $79.
All Temi comparisons
Every service and medication comparison Temi publishes, in one place.