Temi vs. K Health: the consumer app closed, your refills did not
Medically reviewed by Kevin Brandstetter, M.D.Last reviewed September 28, 2026
K Health discontinued its consumer platform on December 31, 2025, and its homepage now sells AI-enabled care to health systems such as Hartford HealthCare and Northwell [2] [3]. Former members need a new route for ongoing prescriptions. Temi refills non-controlled maintenance medications for $15, reviewed by a licensed physician within 48 hours [1].
The core difference
The main difference today is that only one of these services still takes consumers. K Health's own transition notice says it "discontinued the K Health Platform as of December 31, 2025" [2]. Its homepage now describes "Enterprise Clinical AI Infrastructure" and 24/7 primary care delivered through partner health systems — not a membership an individual can buy [3].
For a former member, three things matter. Your records: K Health says you can download them with your old app login, or request a transfer to a new provider [2]. Your prescriptions: the notice does not say what happens to active ones, so ask your pharmacy how many refills remain on file. Your next prescriber: K Health points patients to health-plan directories and partner systems [2].
Temi covers one part of that gap. Send the name of a non-controlled medication you already take, a licensed physician reviews it within 48 hours, and it goes to the pharmacy you pick for $15 [1]. It is not a replacement for a primary-care relationship, and does not claim to be.
Side by side
| Feature | Temi | Competitor |
|---|---|---|
| Open to new consumers | Yes [1] | No — platform discontinued December 31, 2025 [2] |
| Who it serves now | Individuals refilling non-controlled medications [1] | "AI-Enabled Care, Built for Leading Health Systems" [3] |
| How care starts | Online request; no appointment [1] | AI intake built into partner systems' health records [3] |
| Who reviews a refill | A licensed physician, within 48 hours [1] | Board-certified doctors inside partner systems' 24/7 primary care [3] |
| Published consumer price | $15 per refill; $449 a year optional [1] | None — no consumer product left to price [2] |
| Former-member records | Not applicable | Download with old app login, or request a transfer [2] |
| Insurance | Cash-pay service; your plan still works at the pharmacy [1] | Resources listed by carrier: Anthem, UnitedHealthcare/Surest, Medica [2] |
| New prescriptions | $79 one-time service [4] | Through a partner system or a new primary-care provider [2] |
| GLP-1 weight loss | Compounded semaglutide and tirzepatide ($39 service per order); Wegovy, Zepbound and Foundayo prescribed for another pharmacy to fill [5] [8] | No consumer offer; specialty care such as endocrinology via partners [3] |
Pricing side by side
| Medication | Temi | Competitor |
|---|---|---|
| Refill of a medication you already take (prices checked 28 Sep 2026) | $15, or $0 on Temi Care [1] | No consumer price — platform discontinued [2] |
| A new prescription | $79, one-time [4] | Not sold directly; patients referred to health-plan directories [2] |
| Membership | Temi Care, $449 a year, optional [6] | No consumer membership since December 31, 2025 [2] |
| Compounded semaglutide | From $59.99 per 7.5 mg vial, plus $39 prescription service [5] | Not offered to consumers [3] |
| The medication itself | Your pharmacy's price [1] | Your pharmacy's price, via whichever prescriber you move to [2] |
Where the other provider offers more
If your health system is a K Health partner, it offers what Temi cannot. Its care now sits inside systems such as Hartford HealthCare, Northwell Health and Cedars-Sinai, so the AI intake reads your real medical record and the clinician who answers can see your history [3]. It promises "around-the-clock access to board-certified doctors for acute, chronic, and preventive care", plus specialty care in endocrinology and dermatology [3]. That is a full primary-care relationship, with in-person care in the same system when you need a blood pressure check or lab work. Temi does one narrow thing: it continues a stable, non-controlled prescription and sends everything else elsewhere [1]. If your insurer or employer gives you access to one of those systems, start there. If not, a refill service fills the gap until you find a new doctor.
Frequently asked questions
Did K Health shut down?
For consumers, yes. K Health's transition notice states that it "discontinued the K Health Platform as of December 31, 2025" [2]. The company still operates, but its homepage now sells AI-enabled care to health systems rather than memberships to individuals [3]. If you used the app, you need a new prescriber for any medication you take long term.
How do I get my K Health medical records?
K Health says former patients can download their records by logging into a secure site with the same credentials they used for the app, or email a form to have them sent to another provider [2]. It will retain records for as long as the law requires [2]. Download a copy before booking with a new prescriber; your medication list and last labs make the first review faster.
What happens to prescriptions I got through K Health?
K Health's notice does not say [2]. Your pharmacy can tell you how many refills remain on a prescription it already holds and when it expires. Once those run out, a new prescriber has to write it. For a stable, non-controlled maintenance medication, Temi reviews a continuation for $15 and sends it to the pharmacy you name [1].
How much does K Health cost now?
There is nothing to buy. K Health no longer sells a consumer membership or visit [2], and the pages that once explained its consumer pricing did not load when checked on 28 September 2026. Care through a partner health system is priced by that system. Temi publishes its own figure plainly: $15 a refill, or $0 on the $449-a-year Temi Care membership [1].
Does K Health take insurance now?
Only through its partners. The closure notice lists resources by carrier — Anthem, UnitedHealthcare/Surest and Medica — and by state, and suggests your health plan's provider directory [2]. A partner system bills the way it always has. Temi does not bill insurance for its $15 refill review, but your plan still applies to the medication at your pharmacy [1].
What is a good K Health alternative for refills?
For a stable, non-controlled prescription, a refill service does the job without a membership. Temi charges $15, a licensed physician reviews the request within 48 hours, and you choose the pharmacy [1]. If you have new symptoms, a primary-care service is the right fit instead; Temi's separate $79 prescription service covers simple new prescriptions for everyday conditions [4].
Can Temi continue a GLP-1 I was prescribed elsewhere?
Not as a $15 refill; GLP-1 care is a separate Temi service. After physician review, compounded semaglutide starts at $59.99 per 7.5 mg vial plus a $39 prescription service [5]. Compounded medications are not FDA-approved products. Temi's GLP-1 service currently lists ten states it serves, so check yours first [7].
Is Temi a membership like K Health was?
Not unless you want one. A Temi refill is $15 with no plan to join [1]. The optional Temi Care membership costs $449 a year, makes refills on non-controlled medications free, and covers the $39 prescription service on eligible compounded orders [6]. Someone who refills once or twice a year is better off paying per refill.
Sources
- Temi — prescription refills, pricing and eligibility (verified 28 September 2026)
- K Health — App Transition FAQ: platform discontinued December 31, 2025 (verified 28 September 2026)
- K Health — homepage, health-system positioning (verified 28 September 2026)
- Temi — new prescription service, $79 (verified 28 September 2026)
- Temi — compounded semaglutide injectable pricing (verified 28 September 2026)
- Temi — Temi Care membership, $449 a year (verified 28 September 2026)
- Temi — states served for GLP-1 care (verified 28 September 2026)
- Temi — medications: compounded GLP-1s, Wegovy, Zepbound and Foundayo (verified 28 September 2026)
Compounded semaglutide and compounded tirzepatide are not FDA-approved generics of the brand-name products. A licensed 503A compounding pharmacy prepares each one for a single prescription.
Get started
Start online, and a licensed physician reviews your request
A short online questionnaire is the first step. No appointments and no insurance needed.
A licensed physician reviews every request. Nothing on this page is a prescription.