Temi vs. K Health: the consumer app closed, your refills did not

Medically reviewed by Kevin Brandstetter, M.D.Last reviewed September 28, 2026

K Health discontinued its consumer platform on December 31, 2025, and its homepage now sells AI-enabled care to health systems such as Hartford HealthCare and Northwell [2] [3]. Former members need a new route for ongoing prescriptions. Temi refills non-controlled maintenance medications for $15, reviewed by a licensed physician within 48 hours [1].

The core difference

The main difference today is that only one of these services still takes consumers. K Health's own transition notice says it "discontinued the K Health Platform as of December 31, 2025" [2]. Its homepage now describes "Enterprise Clinical AI Infrastructure" and 24/7 primary care delivered through partner health systems — not a membership an individual can buy [3].

For a former member, three things matter. Your records: K Health says you can download them with your old app login, or request a transfer to a new provider [2]. Your prescriptions: the notice does not say what happens to active ones, so ask your pharmacy how many refills remain on file. Your next prescriber: K Health points patients to health-plan directories and partner systems [2].

Temi covers one part of that gap. Send the name of a non-controlled medication you already take, a licensed physician reviews it within 48 hours, and it goes to the pharmacy you pick for $15 [1]. It is not a replacement for a primary-care relationship, and does not claim to be.

Side by side

Temi and the other provider compared feature by feature
FeatureTemiCompetitor
Open to new consumersYes [1]No — platform discontinued December 31, 2025 [2]
Who it serves nowIndividuals refilling non-controlled medications [1]"AI-Enabled Care, Built for Leading Health Systems" [3]
How care startsOnline request; no appointment [1]AI intake built into partner systems' health records [3]
Who reviews a refillA licensed physician, within 48 hours [1]Board-certified doctors inside partner systems' 24/7 primary care [3]
Published consumer price$15 per refill; $449 a year optional [1]None — no consumer product left to price [2]
Former-member recordsNot applicableDownload with old app login, or request a transfer [2]
InsuranceCash-pay service; your plan still works at the pharmacy [1]Resources listed by carrier: Anthem, UnitedHealthcare/Surest, Medica [2]
New prescriptions$79 one-time service [4]Through a partner system or a new primary-care provider [2]
GLP-1 weight lossCompounded semaglutide and tirzepatide ($39 service per order); Wegovy, Zepbound and Foundayo prescribed for another pharmacy to fill [5] [8]No consumer offer; specialty care such as endocrinology via partners [3]

Pricing side by side

What each medication costs at Temi and at the other provider
MedicationTemiCompetitor
Refill of a medication you already take (prices checked 28 Sep 2026)$15, or $0 on Temi Care [1]No consumer price — platform discontinued [2]
A new prescription$79, one-time [4]Not sold directly; patients referred to health-plan directories [2]
MembershipTemi Care, $449 a year, optional [6]No consumer membership since December 31, 2025 [2]
Compounded semaglutideFrom $59.99 per 7.5 mg vial, plus $39 prescription service [5]Not offered to consumers [3]
The medication itselfYour pharmacy's price [1]Your pharmacy's price, via whichever prescriber you move to [2]

Where the other provider offers more

If your health system is a K Health partner, it offers what Temi cannot. Its care now sits inside systems such as Hartford HealthCare, Northwell Health and Cedars-Sinai, so the AI intake reads your real medical record and the clinician who answers can see your history [3]. It promises "around-the-clock access to board-certified doctors for acute, chronic, and preventive care", plus specialty care in endocrinology and dermatology [3]. That is a full primary-care relationship, with in-person care in the same system when you need a blood pressure check or lab work. Temi does one narrow thing: it continues a stable, non-controlled prescription and sends everything else elsewhere [1]. If your insurer or employer gives you access to one of those systems, start there. If not, a refill service fills the gap until you find a new doctor.

Frequently asked questions

Did K Health shut down?

For consumers, yes. K Health's transition notice states that it "discontinued the K Health Platform as of December 31, 2025" [2]. The company still operates, but its homepage now sells AI-enabled care to health systems rather than memberships to individuals [3]. If you used the app, you need a new prescriber for any medication you take long term.

How do I get my K Health medical records?

K Health says former patients can download their records by logging into a secure site with the same credentials they used for the app, or email a form to have them sent to another provider [2]. It will retain records for as long as the law requires [2]. Download a copy before booking with a new prescriber; your medication list and last labs make the first review faster.

What happens to prescriptions I got through K Health?

K Health's notice does not say [2]. Your pharmacy can tell you how many refills remain on a prescription it already holds and when it expires. Once those run out, a new prescriber has to write it. For a stable, non-controlled maintenance medication, Temi reviews a continuation for $15 and sends it to the pharmacy you name [1].

How much does K Health cost now?

There is nothing to buy. K Health no longer sells a consumer membership or visit [2], and the pages that once explained its consumer pricing did not load when checked on 28 September 2026. Care through a partner health system is priced by that system. Temi publishes its own figure plainly: $15 a refill, or $0 on the $449-a-year Temi Care membership [1].

Does K Health take insurance now?

Only through its partners. The closure notice lists resources by carrier — Anthem, UnitedHealthcare/Surest and Medica — and by state, and suggests your health plan's provider directory [2]. A partner system bills the way it always has. Temi does not bill insurance for its $15 refill review, but your plan still applies to the medication at your pharmacy [1].

What is a good K Health alternative for refills?

For a stable, non-controlled prescription, a refill service does the job without a membership. Temi charges $15, a licensed physician reviews the request within 48 hours, and you choose the pharmacy [1]. If you have new symptoms, a primary-care service is the right fit instead; Temi's separate $79 prescription service covers simple new prescriptions for everyday conditions [4].

Can Temi continue a GLP-1 I was prescribed elsewhere?

Not as a $15 refill; GLP-1 care is a separate Temi service. After physician review, compounded semaglutide starts at $59.99 per 7.5 mg vial plus a $39 prescription service [5]. Compounded medications are not FDA-approved products. Temi's GLP-1 service currently lists ten states it serves, so check yours first [7].

Is Temi a membership like K Health was?

Not unless you want one. A Temi refill is $15 with no plan to join [1]. The optional Temi Care membership costs $449 a year, makes refills on non-controlled medications free, and covers the $39 prescription service on eligible compounded orders [6]. Someone who refills once or twice a year is better off paying per refill.

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