Temi vs. Call-On-Doc: refill-first vs. broad urgent care

Medically reviewed by Kevin Brandstetter, M.D.Last reviewed September 28, 2026

Call-On-Doc is a form-based telehealth service treating 150+ conditions, with most visits done within two hours and subscription plans from $24.99 a month for two visits [2] [3]. It publishes no standalone refill price. Temi does refills only, at $15 each, reviewed within 48 hours and sent to your own pharmacy [1].

The core difference

Call-On-Doc sells visits; Temi sells refill reviews. Both are asynchronous, both send prescriptions to your pharmacy, and both leave insurance to the pharmacy counter — so the difference comes down to scope and how you pay.

Call-On-Doc runs form-based consultations with board-certified providers across "150+ Conditions", from urgent care and STIs to dermatology, mental health and primary care [2]. A refill is one visit type among many, alongside lab orders and dose adjustments [2]. It advertises "Prescriptions in 15 Minutes" and "Most visits done within 2 hrs", seven days a week [2]. Pricing runs through subscriptions: Advantage at $24.99 a month for two visits, Premium at $49.99 for five, each covering dependents [3].

Temi prices a single refill at $15, with no plan to join [1]. A licensed physician reviews a request to continue a generic maintenance medication within 48 hours, often sooner [1]. The optional $449-a-year plan makes refills $0 [4]. For one maintenance drug refilled a few times a year, per-refill pricing is simpler. For a household that uses telehealth every month, a Call-On-Doc plan spreads further.

Side by side

Temi and the other provider compared feature by feature
FeatureTemiCompetitor
What it isRefill service for medication you already take [1]Telehealth across "150+ Conditions" [2]
Visit formatWritten request; "No appointment needed" [1]Form-based; no appointment needed [2]
Refill price$15, or $0 on Temi Care [1]No standalone price published; included in plan visits [3]
SubscriptionNone required; $449 a year optional [4]$24.99/month for 2 visits; $49.99/month for 5 [3]
SpeedReviewed within 48 hours, often sooner [1]"Prescriptions in 15 Minutes"; "Most visits done within 2 hrs" [2]
Family membersNot stated on the refill page [1]1 to 3 dependents included, by plan and billing term [3]
Dose changes and labsNot offered — continuation refills only [1]Dose adjustments and lab orders available [2]
InsuranceNot billed; usable on the drug at your pharmacy [5]"No insurance needed"; pharmacy can still use yours [3]
Controlled substancesNot prescribed [1]Not addressed on the refill page [2]
States10 states, with a waitlist [6]All 50 states plus Washington, DC [2]

Pricing side by side

What each medication costs at Temi and at the other provider
MedicationTemiCompetitor
Refill of a medication you already take$15 per refill [1]One of your plan's monthly visits; no pay-per-visit refill price published [3] [2]
Membership or subscription$449 a year, refills $0 [4]Advantage $24.99/month or $59.99/quarter; Premium $49.99/month or $129.99/quarter [3]
Extra visits beyond the planNot applicable — priced per refill [1]10% off (Advantage) or 15% off (Premium) [3]
New prescription$79 review [5]A plan visit [3]
The medication itselfYour pharmacy's price, insurance usable [5]Your pharmacy's price; "save up to 87%" without insurance [2]

Where the other provider offers more

Call-On-Doc covers far more ground and moves faster. It treats more than 150 conditions — a sinus infection, a rash, an STI, a mental-health concern — where Temi only continues existing maintenance prescriptions [2]. It advertises prescriptions in as little as 15 minutes and most visits finished within two hours, seven days a week including nights and holidays, against Temi's 48-hour window [2] [1]. It can adjust a dose or order labs, which a Temi refill cannot [2]. Its plans include dependents, so one $24.99 subscription's visits can be shared with a family member [3]. It serves all 50 states and DC, against Temi's 10 [2] [6]. And it is well reviewed: a 4.6 TrustScore from 7,591 Trustpilot reviews when we checked [7]. If you use telehealth for more than refills, Call-On-Doc is the broader tool.

Frequently asked questions

How much does Call-On-Doc cost?

Call-On-Doc sells subscriptions: Advantage at $24.99 a month or $59.99 a quarter with two free visits a month, and Premium at $49.99 a month or $129.99 a quarter with five [3]. Extra visits are discounted 10% or 15% [3]. A pay-per-visit refill price is not published on its refill page [2]. Temi charges $15 per refill [1].

Is Call-On-Doc legit?

It is a telehealth service with board-certified providers, operating in all 50 states and DC [2]. On Trustpilot it held a 4.6 TrustScore from 7,591 reviews when we checked [7]. Negative reviews there mention billing communication and price increases on plan renewals, so check the renewal price before a subscription rolls over.

Does Call-On-Doc take insurance?

Not for the visit. Its plans page says "No insurance needed. You pay one flat subscription price, and your pharmacy can still use your insurance for medication pickup if you have it" [3]. Temi is the same on this point: the $15 review is cash, and your plan applies to the drug at the counter [5].

How fast is Call-On-Doc?

It advertises "Prescriptions in 15 Minutes" and says most visits are done within two hours, seven days a week including nights, weekends and holidays [2]. Its plans page puts provider review "in 1–2 hours" [3]. Temi reviews refill requests within 48 hours, often sooner [1]. If you have run out today, Call-On-Doc is the faster option.

Can I cancel a Call-On-Doc subscription?

Yes. Call-On-Doc says "You can pause or cancel anytime from your account dashboard" [3]. Temi's refills need no subscription at all; the $449-a-year Temi Care plan is optional and only worth it if you refill often or order compounded GLP-1 medication regularly [4].

Is a Call-On-Doc plan cheaper than paying Temi per refill?

It depends on how often you need care. One refill a month costs $15 at Temi against a $24.99 Advantage plan [1] [3]. Two refills a month, or one refill plus an urgent-care visit, and the plan is ahead. Include your household too: Advantage covers a dependent [3]. Neither figure includes the medication.

Does Call-On-Doc require a video call?

Its refill page describes form-based consultations with no appointment needed [2]. Temi also works from a written request, with no call [1]. If you would rather speak to a clinician face to face, neither service is built around video, and a practice that offers live visits would suit you better.

What is a good Call-On-Doc alternative for refills only?

If refills are all you need, a per-refill service avoids paying for visits you will not use. Temi reviews continuing, non-controlled maintenance medication — blood pressure, cholesterol, thyroid, blood sugar — for $15 each and sends the prescription to the pharmacy you name [1]. Our refill and renewal checker helps confirm which one you need.

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